Managing Your Account Details
Review the information that helps support assist you.
Before you begin
Review the information that helps support assist you. This ncmic guide helps you work through the task safely and understand what to do if the first attempt does not work. The ncmic support team can help with account-specific questions.
What to have ready
- The email address associated with your account
- Access to your recovery inbox or phone, if available
- The exact wording of any sign-in message
Use the official service page for account actions. Never share your password or a one-time code with anyone.
Follow these steps
- 1
Open your profile and inspect contact details.
- 2
Correct information you can edit directly.
- 3
Check notification preferences and security settings.
- 4
Keep a record of changes you make for your own reference.
If it still does not work
If a change does not save, note the field and any message shown, then send those details to support.
Use a fresh recovery message if an earlier link has expired, and check that you are on the official page.
Need a hand?
Tell ncmic support what you tried, which page you used, and any exact message you saw. Do not include passwords, codes, or full payment details. You can also search the ncmic knowledge base for another related guide.