Privacy Policy
Last updated September 23, 2026
Introduction
ncmic-support operates this help center. This policy explains how information provided through support contact and device-local site features is handled.
Information We Collect
We may receive information you choose to send, such as your name, email address, issue description, and correspondence.
Information You Provide
Please provide only information needed to understand your question. Do not send passwords, one-time codes, or full payment details.
Support Requests
The request form prepares an email in your own email application. The site does not store or transmit the form to a separate support database.
Contact Information
We use the contact details you provide to respond to your inquiry and continue the conversation.
File Attachments
Attachments are added in your email application. Consider the sensitivity of a file before sending it and follow any specific secure submission instructions.
Automatically Collected Information
Ordinary hosting infrastructure may process technical request data such as IP address and browser information to deliver and protect the site. The site itself does not run analytics scripts.
How We Use Information
We use received information to respond to requests, troubleshoot issues, and improve support guidance.
Information Sharing
Information may be handled by the email and hosting providers needed to operate the service. We do not claim to sell support request information.
Data Retention
We retain correspondence as needed to manage requests and meet applicable obligations. You may contact us about a specific request.
Security
We use reasonable measures for the site, but no internet transmission is guaranteed to be completely secure.
Third-Party Links
Other sites linked from this center may have their own privacy practices.
Your Choices
You can adjust cookie preferences from the footer. You can also contact us about information you sent.
Children’s Privacy
This support center is not directed to children. Contact us if you believe a child sent personal information.
Changes to This Policy
We may update this policy when practices change. The revision date appears below.
Contact Us
For privacy questions, contact Rosalyn Deshommes at app@ncmic-support.com, call +1 210 224 9450, or write to 1852 Freshour Circle, San Antonio, TX 78205, United States.