How to Reset Your Password
Regain access when you have forgotten your password.
Before you begin
Regain access when you have forgotten your password. This ncmic guide helps you work through the task safely and understand what to do if the first attempt does not work. The ncmic support team can help with account-specific questions.
What to have ready
- The email address associated with your account
- Access to your recovery inbox or phone, if available
- The exact wording of any sign-in message
Use the official service page for account actions. Never share your password or a one-time code with anyone.
Follow these steps
- 1
Open the sign-in page and choose the password reset option.
- 2
Enter the email address associated with your account.
- 3
Open the reset message and use its link promptly.
- 4
Create a new unique password and return to sign in.
If it still does not work
Check spam and filtered folders if the email does not arrive. Confirm the address is correct and request a fresh link; older links may expire. Never share a reset link.
Use a fresh recovery message if an earlier link has expired, and check that you are on the official page.
Need a hand?
Tell ncmic support what you tried, which page you used, and any exact message you saw. Do not include passwords, codes, or full payment details. You can also search the ncmic knowledge base for another related guide.