How to Change Your Email Address
Update the email address connected to your account.
Before you begin
Update the email address connected to your account. This ncmic guide helps you work through the task safely and understand what to do if the first attempt does not work. The ncmic support team can help with account-specific questions.
What to have ready
- The email address associated with your account
- Access to your recovery inbox or phone, if available
- The exact wording of any sign-in message
Use the official service page for account actions. Never share your password or a one-time code with anyone.
Follow these steps
- 1
Sign in and open account settings.
- 2
Find the email or contact details section.
- 3
Enter the new address and save the change.
- 4
Complete any confirmation sent to the old or new inbox.
If it still does not work
If you cannot access the previous inbox or the change is restricted, contact support from an address you can use. Do not send identity documents unless requested through a secure process.
Use a fresh recovery message if an earlier link has expired, and check that you are on the official page.
Need a hand?
Tell ncmic support what you tried, which page you used, and any exact message you saw. Do not include passwords, codes, or full payment details. You can also search the ncmic knowledge base for another related guide.