How to Update Your Profile
Keep your name and profile details accurate.
Before you begin
Keep your name and profile details accurate. This ncmic guide helps you work through the task safely and understand what to do if the first attempt does not work. The ncmic support team can help with account-specific questions.
What to have ready
- An email address you can access
- The account page you are using
- A few minutes to review your details
Use the official service page for account actions. Never share your password or a one-time code with anyone.
Follow these steps
- 1
Sign in and open your profile or account settings.
- 2
Select the detail you want to edit and enter the correct information.
- 3
Review spelling and formatting before saving.
- 4
Reopen the page to confirm the new information appears.
If it still does not work
If a field cannot be edited, it may require a support review. Include the field name in your request, but never send a password.
Make one change at a time, then confirm it appears in your account before moving on.
Need a hand?
Tell ncmic support what you tried, which page you used, and any exact message you saw. Do not include passwords, codes, or full payment details. You can also search the ncmic knowledge base for another related guide.